If you are reading this, you presumably also have the rest of the files you need to set up Pipeline. They are either on a disk that you have inserted into drive A: (or perhaps B:), or they are in a directory on your hard drive. There should be about 50 files, give or take a couple.
Step 1 Your goal is to run a program called SETUP.EXE. If the phrase "Please run SETUP.EXE" means something to you, then just do it! If not, here's one way: Use the Program Manager. Click on the File menu item. When the list of commands apperars, click on Run. An input box will now pop up. If our files are in your A drive, type A:SETUP. (If they are in your B drive, type B:SETUP. If they are in a directory called C:\PIPETEMP, then type C:\PIPETEMP\SETUP.) Now press Enter or click on OK..
Step 2 The program you have just started will groan, click, beep, and whistle, and finally display a box asking you where (i.e, in which directory) you want to install the Pipeline software. We suggest C:\PIPELINE. However, you may use any valid MSDOS directory name.
Step 3 Now, unless some errors are detected, the software will return (in a while) and tell you that the installation is complete. At this point, you will see that we have added a group to your desktop Program Manager. This is the Pipeline group. Installation is complete.
First Time?
You will find the Pipeline icon in the Pipeline group, on your Desktop. Double click on the icon to get started.
Pipeline will ask you whether you want a demo, or whether you have been assigned a valid username and password (assigned by our staff at the Pipeline).
Once you answer, Pipeline will setup a new userid for you, using either your userid or the Demo userid.
Now, all you need to do is setup the phone (Phone Setup) and Dial.
Phone Setup is easier than you think. Make sure that your modem is attached to the computer. Make sure that the modem is plugged into the telephone system. From the Pipeline Main window, click on Options. From the proffered list, click on Dialing and modem setup.
Click on the appropriate buttons for Modem Speed and Comm Port. if you do not know what values to use, click on Don't Know. Select an area code, if you are dialing from outside the 212 area code in the USA.
Dialing the Pipeline is even easier. From the main Pipeline window, click on Dial. if you have been assigned a userid you can create it now, by clicking on the New button. Otherwise, you can select your userid (or select Demo). Click on Dial.
After more clicks, hums and whirrs, you will find yourself connected to The Pipeline.
More Help
Can be obtained once you have started the software. Just click on any of the Pipeline forms, and press the F1 key (or click on Help).
Oh-Oh
If you are having trouble getting started, call us! The Pipeline can be reached at 212-267-3636. If you like, you can send email to staff@pipeline.com, instead.
Some troubleshooting tips:
1. Message "Out-of-date copy of xxx" when attempting to start the pipeline. This probably means that another application has created a copy of xxx in the c:\windows directory. The safest thing to do is call us. If you prefer, you can rename the offending file (to get it out of the way) and try again.
2. Modem won't dial. Play with the following settings: Modem Speed, Modem Port. Use the Windows Control Panel (this is usually in the Program Manager's Main group to check the modem port. The setting is under Ports. Ensure that the speed of your modem port matches the speed of your modem. Try changing Flow Control to None. Try the Init string that you normally use with your modem. Call us.
